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Postmaster Kuntz Responds To Huckleberries

re: Buddy Frazier’s claim for $1000 damage to family heirloom sculpture.

Mr. Frazier didn’t file a claim. He left promptly after hearing what was required to process his claim, which is applicable to everyone. He did leave his insurance receipt of mailing, but it doesn’t list any personal information. So unfortunately we don’t have his phone number or address. I wish instead he had asked to speak with me, or get my number. He told Corrol (bulk mail director Bainard) he desired $100 per hour for 10 hours ($1000) to repair his creation. As you can imagine, the Accounting Service Center in St. Louis, who adjudicates all claims, will want verification that this is justified. It would be a poor business decision if we didn’t require some example or verification that his time is worth that. And regrettably this may be challenging for Mr. Frazier to prove. Once I am able to talk with him I will work to find a way to do so. However, I am not the arbiter of the final decision. St. Louis will be. Please continue to search for his number. I will do what I can to locate him as well. Once I talk with him I may suggest that we use a middle-person to assist us with this challenging task. I sincerely want to make this difficult process as easy as I can for him.

Philip Kuntz
Postmaster
Coeur d’Alene

DFO: I can kick myself for losing Buddy Frazier’s cell phone number. I’ve torn my office apart trying to find it. Dunno how to reach him. Obviously, Postmaster Kuntz and employee Corrol Bainard are trying to work with the unhappy artist who moved here recently from Alaska. Momma told me there would be days like this.


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About this blog

D.F. Oliveria is a columnist and blogger for The Spokesman-Review. Print Huckleberries is a past winner of the Herb Caen Memorial Column contest by the National Association of Newspaper Columnists. The Readership Institute of Northwestern University cited this blog as a good example of online community journalism.

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