ID: How To Lose Your Patients
30 minutes later, my phone rings again. This time it's the dental hygienist. The one with the wicked metal scraper that spent so much time digging away at the base of my teeth. She had just called to give me a stern lecture about the proper maintenance of middle-aged teeth and gums. And by "stern lecture" I mean "talk to me like a stupid little child with a mouthful of cavities." I don't need that at my age. I'm quite capable of taking care of myself, thank you very much. I do not need to be harangued about flossing and brushing. Now, if she had scolded me about the health of my kids' teeth, I could understand her anger and condescension. Children's teeth need to have special, and frequent, care from a dentist/Idaho Dad, A Family Runs Through It. More here.
Question: Does your doctor/dentist/hygienist treat you like you're a child?