Lynne: USPS Service Now Sucks

27 comments on this post so far. Add yours!

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  BethB on May 12 at 6:47 a.m.

  Wow! I got annoyed when a letter sent to me from Moses Lake took two days instead of one to arrive. Who delivers your mail? If it were me, I’d make a report.

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  Lynne on May 12 at 7:24 a.m.

  Our regular carrier retired last winter. We’ve had different subs or temps since then. Some don’t even wear a USPS uniform.
  We’ve had a new gal the past few weeks. I hope she lasts.

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  Dennis on May 12 at 7:54 a.m.

  I mailed a certified letter that should have taken two days to go from point A to point B. It showed up at the delivery address 3 weeks later and damaged. After numerous complaints, we got reimbursed for the postage. But boy,,,, what a headache.

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  idawa on May 12 at 8:25 a.m.

  Welcome to the race to the bottom, fun huh? The USPS used to provide good wages, retirement, and attracted people who were reasonably talented enough - ie, people who wanted a good job, didn’t mind working, and were raising families on the decent income. But, after years of competeting with Fed Ex & UPS who are not hamstrung by regulation combined with the fact that the only thing keeping the service afloat is junk mail and you have an agency that is a pale shadow of the proud service that was integral in the nation’s history (especially for those of us here in the West - western expansion was laregly due to the ability of Post Office to provide a communication network East). I don’t think the Post Office is an important as it once was, its employee aren’t as good, and that’s okay. Progress marches on.

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  retro on May 12 at 8:28 a.m.

  I am satisfied with the service, price and everything else considered. I have many alternatives, including email, UPS and FedEx. Assuming that a carrier works an 8-hour day, somebody is going to have their mail delivered early and someone else is going to get theirs later in the day.

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  OrangeTV on May 12 at 8:32 a.m.

  My mailman constantly delivers my neighbors’ mail to me. Not just one neighbor, but many, addresses that are completely off by streets and blocks. I dutifully deliver them to the intended party, but I have to wonder what mail of mine is being delivered to random places around the neighborhood where the people aren’t nice enough to return stuff to me. In fact, I’ve never had anyone bring me any mail so I can only hope…

  Yet, in winter I get angry notes from this same mailman saying he won’t deliver my mail unless I shovel the little 1/2” inch of recent snow off my walk. Pffft. I didn’t even get mail for two weeks last winter. Even though I shoveled daily, the plow would come along when I was at work and block the path I cleared, so he wouldn’t deliver.

  As far as the postal rate increase, it’s not TOO outrageous, but considering the service level (I won’t even get into post office horror stories), I’m just not thrilled in general.

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  Lynne on May 12 at 8:47 a.m.

  I mailed a check to the State Tax Commission on April 15th for taxes. About three weeks later, I received the envelope back marked “Found Loose Mail at Spokane Washington”
  The check was in the envelope, but no tax return.
  Great, so my taxes are paid late AND my tax return is floating out around there somewhere…

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  jazzyvandal on May 12 at 8:52 a.m.

  I haven’t had too much problems mailing stuff from the post office.

  However, they ALWAYS deliver other peoples mail to our house.

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  Digger on May 12 at 9:14 a.m.

  4 days from Pullman to Ellensburg or vice versa is way too long.

  Having my business mail delivered to the physical fitness place down the complex even though its addressed to “RADIO SHACK” is also nuts.

  But 40some cents is still cheaper than sending it FedEx or UPS.

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  raymond_pert on May 12 at 9:51 a.m.

  I’m beginning to wonder if Eugene, Oregon is USPS efficiency capital of the USA. My mail arrives in a timely fashion. Our neighborhood carrier is jolly, solicitous, and highly competent. He seems to enjoy his work. He loves to talk with my wife, for a couple of minutes, about Celtic music. When I go any of Eugene’s post office stations, the service is fairly brisk and always friendly.

  The same, by the way, is true when I visit Kellogg. My mom gets great service at home and when I go to the Kellogg Post Office, I’m staggered by the eager service. I can’t remember her name, but that woman, if she’s still there, at Kellogg’s station is one of the finest civil servants I’ve ever encountered.

  I guess service varies quite a bit depending on where a person lives and who holds those USPS jobs.

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  moscow_minidoka on May 12 at 10:13 a.m.

  I have no complaints about the USPS, except that I wish my station had more people at the counter at OBVIOUS high-traffic times of day, like lunchtime and the hour before closing.

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  Me on May 12 at 12:37 p.m.

  How about this? They won’t deliver our business mail to us. So for almost 4 years now we have been picking up and dropping off. We are not a 1 person office. They then told us that they were going to charge us to pick up our mail! Then they came back and said - ok we’ll deliver it - go buy this type of mailbox (not cheap - metal, lockable etc) and put it in this particular spot, and we will deliver. We even got a visit by the person that was to be our carrier. Then we were told oh never mind I hope you haven’t installed the box yet because now we are back to not delivering to you.

  We are still picking up and dropping off and are back to them wanting to charge us for the privelege.

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  Stickman on May 12 at 9:00 p.m.

  I think they do a great job, No complaints. I will always thank them for a job well done.

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  Escapee on May 12 at 9:33 p.m.

  The lady who delivers the mail on my Rural route actually went and bought an SUV with the steering wheel on the Right (normally, where the front passenger seat is). I’d say she definitely plans on hauling the mail for some time to come.

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