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Huckleberries Online

Starbucks Tells Baristas To Slow Down

Starbucks Corp. is telling its harried baristas to slow down — which may result in longer lines, The Wall Street Journal reported Wednesday. Amid customer complaints that the Seattle-based coffee chain has reduced the fine art of coffee making to a mechanized process with all the romance of an assembly line, Starbucks baristas are being told to stop making multiple drinks at the same time and focus instead on no more than two drinks at a time — starting a second one while finishing the first, according to company documents reviewed by the Journal/Wall Street Journal. More here.

Question: Would you rather have Starbucks baristas work slower and be more personable than get your drink quicker?


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About this blog

D.F. Oliveria is a columnist and blogger for The Spokesman-Review. Print Huckleberries is a past winner of the Herb Caen Memorial Column contest by the National Association of Newspaper Columnists. The Readership Institute of Northwestern University cited this blog as a good example of online community journalism.

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