Advertise Here

Huckleberries Online

Happy Customers Rank Avista Highly

Avista has earned the highest ranking in satisfaction among residential natural gas customers in the midsize natural gas utilities segment of the West region, according to the 2010 J.D. Power and Associates Gas Utility Residential Customer Satisfaction StudySM released today. Avista’s score of 654 placed the utility highest in the segment, tied with Boise-based Intermountain Gas Company. The segment average score on this study was 629. In its ninth year, the study surveys customer satisfaction across a number of factors, including billing and payment, price, corporate citizenship, communications, customer service and field service.

Question: Beyond the rates, which everyone wishes were lower, are you satisfied with Avista service?

Please keep it civil. Don't post comments that are obscene, defamatory, threatening, off-topic, an infringement of copyright or an invasion of privacy. Read our forum standards and community guidelines.

You must be logged in to post comments. Please log in here or click the comment box below for options.

comments powered by Disqus
« Back to Huckleberries Online

Get blog updates by email

About this blog

D.F. Oliveria is a columnist and blogger for The Spokesman-Review. Print Huckleberries is a past winner of the Herb Caen Memorial Column contest by the National Association of Newspaper Columnists. The Readership Institute of Northwestern University cited this blog as a good example of online community journalism.

Find DFO on Facebook

DFO on Twitter

Betsy Russell on Twitter

HBO newsmakers Twitter list

Latest comments »

Read all the posts from recent conversations on Huckleberries Online.

Take this week's news quiz ›
Search this blog
Subscribe to this blog
Advertise Here