Meesterbox: I worked for Walmart as an assistant manager for a short stint in my early career (regret it and still have nightmares at times) and the number of crazy customers I had to deal with trying to take advantage of ‘the system’ was phenomenal. One instance a lady dropped a container of laundry detergent and it spilled out onto her flip-flop. She demanded to speak to a manager (lucky me) and she started yelling how we ruined her flip-flop, she deserved a free pair, and took it off and shoved it in my face and told me to smell the damage.

Question: In your experience in retail, do you believe the customer is always right?