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Huckleberries Online

DanG: Costco Dumps Self Checkout

On his Facebook wall, Councilman DanG reports: “Self-checkout is gone at the CdA Costco. Apparently there were too many missing items for the store to continue the practice.” And comments later that customer service is important to him: If you're going to succeed in business, you need damn fine customer service. I'd rather wait in line at Albertsons for Patty or Denise than use the self-checkout. I think wise businesses will recognize that top-flight customer service is better than being checked out by a robot.”

Question: Which do you prefer? Self checkout? Or check out by a store clerk?

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About this blog

D.F. Oliveria is a columnist and blogger for The Spokesman-Review. Print Huckleberries is a past winner of the Herb Caen Memorial Column contest by the National Association of Newspaper Columnists. The Readership Institute of Northwestern University cited this blog as a good example of online community journalism.

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