SQM, a Canadian company that provides follow-up services for companies using call centers, has opened an 11,500-square-foot office at 7400 Mineral Drive, in the Coeur d’Alene Tech Center building. The company opened the office in March with 90 employees. Based in Vernon, British Columbia, SQM provides quality assurance services for more than 400 companies across North America. It’s been in business for nearly 20 years. The North Idaho office is the first in the United States, said Sarah Kennedy, SQM vice president for business development/Tom Sowa, SR Office Hours blog. More here.

Question: Are 90 call center jobs worth celebrating?