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Huckleberries Online

Virgin, JetBlue Top Airline Rankings

U.S. airlines are performing better than they have in decades, and Virgin America and JetBlue are leading the way, according to a new ranking. The 24th annual Airline Quality Rating was produced by researchers at Embry-Riddle Aeronautical University and Wichita State University. It's based on data from the U.S. Department of Transportation for on-time performance, denied boardings, mishandled baggage, and customer complaints. Each category is weighted to reflect its importance to passengers. As a whole, the U.S. airline industry posted its best score since 1991, despite losing ground in on-time performance and baggage handling. Only airlines that handled at least 1% of domestic scheduled-service passenger revenues were included/Seattle PI. Top 15 rankings here. (AP file photo)

Question: Where does your favorite airline rank?


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About this blog

D.F. Oliveria is a columnist and blogger for The Spokesman-Review. Print Huckleberries is a past winner of the Herb Caen Memorial Column contest by the National Association of Newspaper Columnists. The Readership Institute of Northwestern University cited this blog as a good example of online community journalism.

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