... Tech support. I've wondered occasionally what life would be like without the SR's superb tech support staff. The techies are prompt in handling anything that goes sideways with my office computer and company laptop that I use at home to keep this blog fed. I shudder to think of those times in days gone by when I had to talk to someone from Timbuktu -- or India, for that matter -- to solve a computer/Internet hookup problem. How about you?