We were snoozing or on vacation when, earlier this summer, Comcast announced TV and other service rate hikes for Washington customers. The formal announcement said:
“We are making investments in next-generation technology to add value to our products and improve service. We’ve also launched new interactive applications and multi-platform content that customers want and value. We’ve worked hard to hold down price adjustments, even given the impact of higher programming costs, and in 2011, the average customer bill will increase by 2.8 percent. These adjustments will not impact about half of our customers because they currently receive services as part of a promotional offer.”
So, a good number of cable customers in Spokane didn't see a hike. But once those promotional deals end, the hike will come.
What's notable is the timing of the increases. This increase took effect July 1.
The previous new rate hike took effect on Aug. 1, 2010.
The one before that took effect on Oct. 6, 2009.
It used to be Comcast went roughly 12 months before increasing prices. That's apparently been replaced by some other, quicker system. We need to do some research on what the industry practice is. Do cable companies no longer bother to wait a year before another price hike?
We asked Steve Kipp, a Comcast West side spokesman, to elaborate on the pricing schedule. We wondered if the pattern is to squeeze increases in a little earlier each year.
Kipp emailed back a quick reply, saying he would not comment.