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Spokane, Washington  Est. May 19, 1883

Office Hours

Seattle man loses web service after Comcast penalizes him for data use

Will Comcast cut off your Internet service if you use a ton of data, for whatever reason? Basically, yes, provided you go above their 250-gigabyte limit per month (and do so twice).

Here's a YouTube video posted by Seattle blogger-geek Chris Pirillo about the Comcast one-year-without-Web penalty imposed on another Seattle user, a guy named Andre Vrignaud.

Why should you care?  It can and does happen. And in some instances, as Vrignaud claims happened to him, the Comcast data-use monitor that should help one track data consumption can be disabled or fail to work.

We're unclear why that usage monitor disappeared, and we'll ask a few questions of our Comcast contacts on the west side.



Tom Sowa
Tom Sowa covers technology, retail and economic development and writes the Office Hours blog.