Advertise Here

Office Hours

Frontier finishes repairs and restores DSL service to North Idaho customers

About 10,000 customers of Frontier Communications in North Idaho regained DSL service Wednesday, following a major equipment failure, the telecommunications company said.

Frontier, based in New York state, acquired all of Verizon's phone and Internet customers last year in a major acquisition.

On Monday the first outage occurred and knocked off DSL service for a few hundred customers, said company spokeswoman Karen Miller.

On Tuesday, the problem grew worse as a more serious equipment failure knocked out most of the DSL customers from Coeur d'Alene to Bonners Ferry. Those customers began getting service back early Wednesday as work crews focused on the problem “around the clock,” Miller said.

By Wednesday afternoon all customers had regained their DSL service, she added.

“We are truly sorry for the inconvenience this caused,” she said.

Please keep it civil. Don't post comments that are obscene, defamatory, threatening, off-topic, an infringement of copyright or an invasion of privacy. Read our forum standards and community guidelines.

You must be logged in to post comments. Please log in here or click the comment box below for options.

comments powered by Disqus
« Back to Office Hours

Get blog updates by email

About this blog

The Spokesman-Review business team follows economic development in Spokane and the Inland Northwest.

Sign up for our business email newsletter
Latest comments »

Read all the posts from recent conversations on Office Hours.


John Stucke John Stucke is a deputy city editor who helps build local news coverage and writes about health care, bankruptcy and rural affairs.

Recent work by John

Alison Boggs (@alisonboggs) Online Producer Alison Boggs posts and manages content on and its social networking accounts.

Recent work by Alison

Scott Maben Scott Maben is a Deputy City Editor who covers North Idaho news and higher education.

Addy Hatch is the city editor, and formerly was business editor.

Search this blog
Subscribe to this blog
Advertise Here