Office Hours

Red Lion Hotels revamping website to get more booking revenue, using hyperlocal content

Spokane’s Red Lion Hotels is revamping its website in hopes of getting more people to book visits there instead of through online travel sites.

Company Executive Vice President Harry Sladich said the makeover will affect the main Redlion.com site plus 44 microsites for the chain’s individual hotels.

The goal is to save money by gaining more online reservations at its own sites instead of through online companies such as Expedia or Hotels.com.

“When (guests) make reservations through online travel agents, we take a substantial discount on the money they’re spending,” Sladich said.

The discount varies depending on how big the booking site is. Big sites like Expedia or Travelocity get close to 35 percent; smaller sites are taking cuts in the 20 percent range, Sladich said.

All bookings made at Red Lion’s site stay with the company.

To read the full story, go to Spokesman.com starting after 9 p.m. on Friday, May 4.




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The Spokesman-Review business team follows economic development in Spokane and the Inland Northwest.





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