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Maplewood Software sued by Texas firm over product development allegations

This week in software litigation.

A Texas company has sued Spokane-based Maplewood Software, claiming it mishandled development of business software, causing some customers to cancel orders.for a product both firms were selling to clinics.

Austin-based Longhorn Laboratory Partners LLC said it and Maplewood collaborated on Web-based software that automated staff scheduling and laboratory inspection readiness.

Maplewood, founded in 1996 by Spokane residents John and Nancy Janzen, has developed several “software as a service” business products. Its most successful programs are sold to hospitals and clinics to simplify and manage complex work schedules.

In 2011 Maplewood joined with Longhorn Laboratory Partners to deliver a version of the scheduling product called ScheduleLabs. At the time, Longhorn became the global and U.S. distributor for ScheduleLabs.

The suit states Maplewood delivered some versions of that product to customers who found it didn’t perform as advertised.

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The Spokesman-Review business team follows economic development in Spokane and the Inland Northwest.