Posts tagged: Amazon
A Spokane e-commerce company, Green Cupboards, shows up on page 304 of the recent book, “The Everything Store,” by Brad Stone. The book is subtitled: “Jeff Bezos and the Age of Amazon” and it describes pretty effectively how Bezos evolved the online site from a bookseller to a company that practically sells anything.
Like many other competitive online retailers, the Spokane company is willing to share revenue by selling items through Amazon's Marketplace system. When sales happen, Amazon takes a share.
The book was written before Green Cupboards switched its business name to Etailz. The private firm operates out of the McKinstry building near downtown. Here's the section in the book:
Even sellers who thrive in Amazon's Marketplace tend to regard it warily.
Green Cupboards, a seller of environmentally responsible products, like eco-friendly laundry detergents and pet supplies, has built a 60-person company almost entirely via Amazon, despite the fact that founder Josh Neblett says that Marketplace enables “a race to zero.”
His company is constantly competing with other sellers and with Amazon's own retail organization for the lowest possible price and to capture the “buy box” — to be the default seller of a particular product on the site.
That furious price competition tends to drive prices down and eliminate profit margin. As a result Green Cupboards has had to get more Amazon-like to survive. Neblett says the company has gotten better at sourcing hot new products, locking up exclusives, and building a lean organization.
“I've always just considered it a game and we're figuring out how best to play it,” he says.
So if you're one of those who buys items online as gifts, here are some critical deadlines for shipping presents.
With our own research and help from LastSleighDays.com, we put together this list for when your final deadline is.
Harry & David
Amazon on Tuesday unveiled another Kindle promotion, a service called Kindle MatchBook.
It works this way. If you've purchased hardcover or softcover physical books from Amazon, the company will give you at least a 69 percent discount on a Kindle ebook version of that book.
The Kindle prices will be from $2.99 all the way down to … free. That's what they say.
Only a certain portion of the Amazon bookstore qualifies for the MatchBook option. The list of those titles is here.
Since these are all Kindle ebooks, you either need a Kindle device or the free Kindle app on your PC, Mac, iPad, Android tablet, and mobile phone.
The general view is that this is another tactic by Seattle-based Amazon to keep customers interested in the Kindle family of readers. The timing is right, as Amazon keeps contending for a decent share of the upcoming holiday gadget shopping list.
Website 99designs recently polled 1,500 small business owners, start-ups, entrepreneurs and design decision-makers on graphic design and its importance to their business.
The results make for a decent read. We feel a post is warranted since we also saw recent stories in the WSJ that suggest many businesses are now hungry not for MBAs, but people who are saavy in design and product development. (Story at WSJ.com may be behind a paid content wall.)
The survey results that are easiest to digest involve colors and popularity.
Namely, the survey asked for which colors owners associate with success. Answer: Blue most associated with succes. Fifty-seven percent said blue is their idea of success; the second most cited color is green (35%) followed by white (32%), black (29%) and red (21%). Purple was the color males least often associate with success, while women were least likely to select orange.
Then, on which brands are seen as having best logo and best website, the results are predictable:
MySpace, really? Who looks at MySpace?
The biography of Apple co-founder Steve Jobs written by Walter Isaacson has been Amazon's biggest-selling book of 2011, the online retailer announced.
The accomplishment is impressive since the book did not start selling until late October.
Despite its hardcover success, the biography of Jobs ranks No. 3 on Amazon's Kindle bookstore.
The Kindle bestsellers so far are “Hunger Games” by Suzanne Collins and, at No. 2, “The Litigators” by John Grisham.
Yes, we've become fixated on simple-to-read blog lists.
Today's list, via Dealnews.com, is a rundown of what they call the 10 deal-friendliest retail sites. TWo of the sites are from Seattle: Amazon and Costco.
4. Best Buy
7. Home Depot
For the full story, go to the page at DealNews.
This site is one of the increasingly popular penny-auction sites that invite consumers to hunt down good deals on electronics and household items.
We're posting a portion of the interview with Nick, who explains how the BigDeal auctions and bidding operate.
The pitch that caught the eye of Office Hours was the claim that real people are finding real deals on some items, such as getting a new Kindle for less than $10.
Here's the basic way it works: A person becomes a member by spending a minimum amount to earn bidding dollars. For now, that minimum is $22.50.
The idea is to be the last person bidding, as the auction clock runs down. Each bid you make costs you 75 cents; each successful bid you make on an item pushes the item price up one cent. If the item clock is finally coming down to 30 seconds or less, each new bid, whoever makes it, pushes the clock back to 30 seconds.
If you don't win, the amount of money you've bid can be applied to “discounted retail” price for that same item, offered by BigDeal. In other words, if you don't win it at auction, you can buy it at a discounted retail price. And BD has the item drop-shipped.
Darveau-Garneau said the auction-sale items offered come from wholesalers and discounters.
And yes, the auction items “won” will cost the bidder whatever the item price is at the end of the auction, plus shipping.
What we like about it:
What we don't like about it:
See the rest of the post below.
Seattle-based Amazon scored No. 1 in a recent online survey of shoppers asked to rate companies' customer service.
The survey, provided by the Temkin Group, asked people to rate their shopping experiences with 143 different companies.
Using about 6,000 surveys from purchases made this past January, the Temkin ratings looked at a number of factors customers used in judging the experience of buying products online.
The result was a factor that Temkin called the “net goodness” rating that came from three major components: Functional, Accessible and Emotional. To get more information on the method Temkin used, go to the Temkin overview.
The survey mostly looked at retailers, banks, hotels and financial institutions.
Kohl's was ranked No. 2. Notably, another Seattle company, Costco, ranked No. 3 in the ratings. Others in the top five were Lowe's and Sam's Club.
Chart credit: Temkin Corp.
Three Washington businesses — Amazon, Coinstar and F5 Networks — have been added to Fortune mag’s list of 100 fastest growing companies.
All three have headquarters in the Seattle area. F5, which makes network management services and tools, has an engineering office in Liberty Lake.
Amazon moved to No. 30 from its previous rank of No. 52. Bellevue’s Coinstar ranked No. 61, followed by F5 Networks at No. 64.
Fortune’s full list is here. The Sept. 6 issue also features a section on Washington, profiling the state as a center for world-class innovation and featuring its new export initiative, designed to complement President Obama’s National Export Initiative.
You can see the Washington special section at ChooseWashington.com.