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Posts tagged: call center jobs

Center Partners wants to hire at least 200 more call center workers here

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Center Partners Inc.’s new Liberty Lake call center will host an open house Saturday, starting at 10 a.m. and ending at 11:45 a.m., when a ribbon-cutting is planned.

The company is moving into a 52,000-square foot office last used as the headquarters of Liberty Lake-based Telect Inc., at 1730 N. Madson. Telect has relocated elsewhere in Liberty Lake.

Center Partners will relocate about 400 of its workers who until recently were based in Coeur d’Alene.

Center Partners officials say they hope to hire another 200 workers for the Liberty Lake location. The company handles customer calls for a number of major companies, including a Fortune 500 financial services company.

Applications for jobs can be found at

Center Partners still has two other North Idaho centers, in Hayden and Post Falls.

Colorado-based Center Partners will lease the building from Jubilation Enterprises, a firm operated by Judi and Bill Williams, founders of Telect.

Coldwater Creek closes West Virginia call center, leaving only one in CDA

Sandpoint clothing retailer Coldwater Creek is closing a West Virginia call center and concentrating that operation at its Coeur d’Alene location.

The change means the retailer won’t have an East Coast call center, except in situations where added support may be needed, said Coldwater Creek spokeswoman Bobbi Earle.

Coldwater Creek has had a 15-person call center and a distribution center in Parkesburg, West Va., for more than 10 years.  The 15 workers there were offered jobs inside Coldwater Creek’s distribution center there.

The change does not increase jobs in the Coeur d’Alene center, Earle noted. But it will mean more work hours for the staff there, she added.

Earle, in a press release, said the closure results from technology allowing the company to centralize call center work at one site.

Each holiday season Coldwater Creek hires extra call center workers. Last winter the company added 30 workers in Coeur d'Alene. She expects roughly the same this year.

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John Stucke John Stucke is a deputy city editor who helps build local news coverage and writes about health care, bankruptcy and rural affairs.

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Scott Maben Scott Maben is a Deputy City Editor who covers North Idaho news and higher education.

Addy Hatch is the city editor, and formerly was business editor.

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