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Posts tagged: Shelly Mills

The guilty party: One power pole takes out networks across Spokane Valley, N. Idaho

View Larger Map The company that operates a large network of fiber-optic cable for Spokane and North Idaho business customers said it could be midnight on Tuesday before their Internet service returns.

Shelly Mills, a spokesperson for the Spokane office of Zayo Enterprises, said it might be that long, following a car crash early Tuesday that knocked over a utility pole in northeast Spokane County.

That pole, in the accompanying Google StreetView image, is at the intersection of Starr Road and Wellesley.

It's not clear how many businesses use the fiber that is hung on that pole.

The black lines on the pole are fiber-optic lines. The other mess of wires are for phone and electric power.

The white conduit on the left of the pole brings fiber down into the buried vault on the ground.

Zayo provides both “lit” and dark fiber for customers.

Zayo spokesman Glenn Russo, based in Colorado, said fiber carriers choose to either use poles or bury lines under ground. “You end up picking your poison,” he said. Aerial lines are more frequently broken than buried lines. “But they’re also much easier to fix, by nature of being in the open,” he said.

Another story, to be posted later at, will add information on the specific companies impacted.

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The Spokesman-Review business team follows economic development in Spokane and the Inland Northwest.

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Alison Boggs (@alisonboggs) Online Producer Alison Boggs posts and manages content on and its social networking accounts.

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Scott Maben Scott Maben is a Deputy City Editor who covers North Idaho news and higher education.

Addy Hatch is the city editor, and formerly was business editor.

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