The people of Washington are tired of a state government that doesn't change with the times. . . Starting today we begin a multi-year effort to bring disruptive change to Olympia.
We need to fix what's broken, cut what we don't need and replace rhetoric with quantifiable results.
We will measure success by the results we produce, not the money we put in. We will know our customers and what they value. Every agency will adopt a unique process for continual improvement.
I'm serious about reform.