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Posts tagged: consumer protection complaint

McKenna takes on DirecTV

Customers of the nation’s largest satellite television service are being lured into long contracts they don’t understand with fees they don’t know they must pay, Washington Attorney General Rob McKenna contends.

A spokesman for DirecTV said the company is “disappointed” the suit was filed but predicted it won’t stand up in court.

In a lawsuit filed Monday in King County Superior Court, McKenna accused DirecTV of violating the state’s Consumer Protection law by hiding details of their “one-sided” subscription contracts in the small print of advertising, misusing the term free when describing some services and improperly keeping money from deposits required of some customers.

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About this blog

Jim Camden is a veteran political reporter for The Spokesman-Review.


Jonathan Brunt is an enterprise reporter for The Spokesman-Review.


Kip Hill is a general assignments reporter for The Spokesman-Review.

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