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Uber settles with FTC over allegations it failed to protect customer data

The Federal Trade Commission says Uber deceived customers by failing to secure data on where riders traveled and neglecting to monitor employee access to the information. (Associated Press)
Uber has agreed to settle accusations by America’s top consumer protection agency that the ride-hailing company failed to protect consumers’ sensitive data, a misstep that allegedly allowed employees to access customer and driver information and led to a significant data breach in 2014 that exposed thousands of drivers’ names and license numbers.

Business Beat

Banking State Bank Northwest has announced the promotion of Ashley Morales to vice president/commercial lender. Morales has 12 years of commercial lending experience and has been with State Bank since 2015.

Childhood home of Harriet Beecher Stowe for sale on eBay

HARTFORD, Conn. – The birthplace of abolitionist writer Harriet Beecher Stowe, which was disassembled and stored in trailers 20 years ago, has been put up for sale on eBay. The move is the latest in the unusual history of preacher Lyman Beecher’s Litchfield house, which was built in 1811, served as the childhood home for his 11 children and was later a sanitarium and then a dormitory for a private school.

Making customer service Otto-matic

Otto Klein, the senior vice president of the Spokane Indians, gives a pep talk to the new seasonal employees of the minor league baseball club at Avista Stadium on Tuesday, May 23, 2017. The employees were getting their employee orientation with an emphasis on safety, customer service and other concerns. Jesse Tinsley/THE SPOKESMAN-REVIEW (JESSE TINSLEY/THE SPOKESMAN-REVIEW)
It was so simple, yet it worked. Every time. In May – long before the Spokane Indians’ first game of the season – the team brought together all of its seasonal employees for customer-service training. It was a little cold that day. Even a bit overcast. And everyone was seated in a single section on the first base-side of Avista Stadium.

Motley Fool: Dividend streak makes Target worth a shot

Retailer Target has increased its dividend annually for 46 consecutive years. (Alan Diaz / Associated Press)
Given that Target is a brick-and-mortar retailer in a world where consumer dollars are shifting online, there’s plenty of justification for pessimism despite the beaten-down valuation. But don’t count Target out just yet.

The Dirt: Construction consultant moves into historic downtown building

Dave Mendez, construction manager, walks through the upstairs conference area for Roen Associates Inc., a Spokane-based construction consulting firm, Aug. 11, 2017. They have leased a historic downtown building once occupied by Kenneth Brooks, a renowned midcentury architect and urban planner. (DAN PELLE/The Spokesman-Review)
Roen Associates Inc., a Spokane-based construction consulting firm, has leased a historic downtown building once occupied by Kenneth Brooks, a renowned midcentury architect and urban planner. The 3,090-square-foot, two-story office building at 121 South Wall St. is a step for the Spokane company, which occupied a smaller building at 1526 West Riverside before the move.

Week Ahead

Tuesday Cybersecurity for Small Business Workshop - Attendees will learn five steps to protect a company’s vulnerability to cybersecurity breaches as well as about resources needed to lower the risk to a business. A workbook and cybersecurity tool kit are included. Seating is limited and preregistration is required. Please visit wsbdc.org/events for more information and to register. $40 per business; up to two attendees. Tuesday, 8-10:30 a.m., Kendall Yards.

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Blogs



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Received three or four emails from readers today, commiserating about my retirement. The thing is, I'm not retiring. But a number of my colleagues are. And a great deal of ...