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Rindie Burgess and John King wait for the door to be unlocked to their apartment at St. Vincent de Paul’s Transitional Housing Center in Coeur d’Alene recently with four of their children, from left, Nicole, 2, Natalie, 2, Savannah, 3, and Dylan, 3, after their 4-year-old son Austin locked them out.

Kathy Plonka / The Spokesman-Review