June 20, 1995 in Nation/World

The Soothing Voice Of Otis

Associated Press

Linda DeMartino provides comfort to many people during those brief but vaguely unsettling elevator rides.

She reassures them everything’s OK when the elevator is stuck: “Please do not be alarmed. We are experiencing a temporary power interruption.”

She’s the guide that tells them where they’re going: “Fourth Floor.” “Going Up.”

DeMartino is the increasingly popular voice inside elevators manufactured by Farmington-based Otis Elevator Co., the world’s largest elevator company.

“It’s kind of like having a little mom in the elevator, saying ‘Be careful now,”’ said the former Otis secretary.

Before DeMartino, almost all talking elevators were male and had a synthesized sound.

But technology has improved. And with some help from DeMartino, the female voice has become the choice for those who want their elevators to talk.

© Copyright 1995 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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