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August 27, 1997 in Nation/World
Office Supply Chain To Change Advertising
From Staff And Wire Reports
The Staples office supply chain has agreed to change its advertising after attorneys general in 13 states, including Washington, complained the company’s promise of “0 percent financing” was misleading.
Staples also will pay $10,000 apiece to eight of the 13 states to cover their attorney’s fees.
Under the settlement, the company promised to disclose the annual percentage rate charged to consumers who do not comply with all of the terms of its financing program; and list the amounts due and the due dates on any billing statements.
In addition to Washington state, the other states were Arizona, California, Florida, Massachusetts, New Jersey, New Mexico, New York, North Carolina, Rhode Island, Tennessee, Vermont and Wisconsin.
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