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The Spokesman-Review Newspaper
Spokane, Washington  Est. May 19, 1883

Liberty Lake Resident Gives Post Office Her Stamp Of Disapproval

Cathie Stuhlmiller

What a relief to read the article written by Bonnie Jean Sligar (Valley Voice, March 6), concerning the poor service our Liberty Lake Post Office is giving us.

Thank you Bonnie for having the courage to speak out. I could not believe I was the only one having such a hard time receiving my mail.

I moved to Liberty Lake almost two years ago, and for approximately one full year I have been driving to the Otis Orchards Post Office to pick up my mail.

During the first year I lived here, I started receiving my mail back with words hand written on the envelope: “Not here” or “Wrong address.”

My checks were dropped off at other mailboxes, along with my work orders for the small business I operate out of my home, and other important documents.

I was introduced to a neighbor, because my mail was delivered to her on a regular basis.

In the beginning, I let things slide. Everyone at the post office was very friendly and seemed to want to help me. I was made to feel this was just a one time occurance.

But the problems continued, so I made a trip to the post office, carrying with me a stack of letters I had saved that were sent to someone else and mailed back to me.

I also brought with me a piece of mail that was the last straw. My husband and I were in the process of selling some land, and our attorney had sent us the final papers to be signed. (His secretary thought it would be faster by mail.)

I knew what had happened when we did not receive the papers within a few days - the papers were sitting in someone else’s mailbox!

Nine days later, my attorney called to say the documents had been sent back to his office.

Someone had handwritten “Not here,” and the post office stamped “Attempted, not known” on the envelope.

I was not happy, so with the letters I met with the postmaster. It was obvious to him that we had a problem, and he admitted the carrier was not looking at the street name, only the numbers.

He wrote a letter in front of me to my carrier, saying she was on probation, and assured me there would be no more problems.

A short time later, my neighbor delivered a paycheck of mine that was delivered to her. I couldn’t take any more, so I went to the post office and filled out forms to have my mail transferred to the Otis Orchards Post Office.

The postmaster was not available, so I let the gal at the desk know how frustrated I was and that my problems were continuing. I did not hear back from the postmaster, and my carrier is still doing my route.

But I finally have peace of mind, because I know I am now receiving all my important mail - even though I have to drive three miles to get it!

xxxx