Find out if and how to get your car fixed
Q. Which Toyota vehicles are being recalled?
A. Visit www.toyota.com/recall to find the exact years and models. Worldwide it will be more than 4 million vehicles.
Q. How will owners be notified?
A. By mail. Toyota is mailing recall notices to customers starting this weekend; expect delivery starting next week.
Q. How long does it take to fix the accelerator problem?
A. Roughly 30 to 45 minutes. Some vehicles could take longer if a floor mat needs to be replaced as well. The fix will cost the driver nothing.
Q. Until it’s fixed, should I drive my car if it’s included in the recall?
A. Toyota officials suggest drivers continue driving their cars or trucks if they haven’t experienced a problem. But owners should bring in their vehicles at their earliest convenience.
Q. Is there a phone number if I have questions?
A. The toll-free recall number is (800) 331-4331.