March 5, 2010 in City

Avista, Vera warn of imposter posing as employee

The Spokesman-Review
 

Someone is posing as a utility worker to try to get into people’s homes – and Avista Utilities and Vera Water and Power in Spokane Valley want their customers to be aware of the fraud.

The utilities said today that a number of customers reported that the fake employees said they needed to check insulation or do an energy audit.

Avista spokeswoman Debbie Simock said that the customers in each case did not allow the person into the home and reported the incidents to the utility. Similar incidents were reported by Vera customers, she said.

The utilities issued a joint warning this afternoon advising customers to be careful about allowing access to someone posing as a utility employee. Avista workers wear identification badges and do not typically show up at residences or businesses unless the customer has contacted the utility about a specific issue or problem first.

Customers may contact Avista at (800) 227-9187 to verify the identification of an employee.

Vera Water & Power employees also have photo identification and drive white Vera vehicles. Customers may contact Vera at (509) 924-3800 anytime to verify the identification of an employee.


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