DETROIT – Graco is recalling nearly 3.8 million car safety seats because children can get trapped by buckles that may not unlatch. But the company has drawn the ire of federal safety regulators who say the recall should include another 1.8 million rear-facing car seats designed for infants.
The recall covers 11 models made from 2009 through 2013 by Graco Children’s Products Inc. of Atlanta. It’s the fourth-largest child seat recall in U.S. history, according to the National Highway Traffic Safety Administration, the government’s road safety watchdog.
The agency warned that the problem could make it “difficult to remove the child from the restraint, increasing the risk of injury in the event of a vehicle crash, fire or other emergency.”
The NHTSA criticized Graco in a sternly worded letter dated Tuesday, saying the recall excludes seven infant car seat models with the same buckles. Both the company and NHTSA have received complaints about stuck buckles on the infant seats, the agency said.
“Some of these consumers have had no choice but to resort to the extreme measure of cutting the harness straps to remove their child from the car seat,” the NHTSA letter said.
The agency wants Graco to identify the total number of seats that potentially have the defect and explain why it excluded the infant seats. The NHTSA said the investigation, which began in October 2012, remains open.
Graco, a division of Atlanta-based Newell Rubbermaid, said its tests found food or beverages can make the harness buckles in the children’s seats sticky and harder to use over time.
Rear-facing infant seats aren’t being recalled because infants don’t get food or drinks on their seats, Graco spokeswoman Ashley Mowrey said.
The NHTSA, in the letter to Graco, also accused the company of soft-pedaling the recall with “incomplete and misleading” documents that will be seen by consumers.