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Vivint has repaid $150,000 in state incentives

Tue., July 15, 2014, 1:46 p.m.

A Utah company has repaid $150,000 in state incentives it received to start a call center in Liberty Lake, which closed within a year.

That money, in the form of a grant from the Washington Department of Commerce, was provided to Vivint, a Provo, Utah, firm that sells home automation, energy and security systems.

The company moved into an office building in Liberty Lake last July. At the time company officials said the local Vivint office would create 400 jobs.

In June this year, Vivint officials announced they were shutting down the Liberty Lake office. No explanation was offered for the closure and company officials haven’t disclosed how many Spokane-area workers were hired in Liberty Lake.

Vivint’s repayment of the $150,000 was announced by Greater Spokane Incorporated, which helped Vivint land the grant in part to cover the company’s site selection and relocation costs.

GSI officials said Tuesday that the organization received the repayment recently and is sending it back to the state.

The state money is part of the governor’s “strategic reserve fund” available to companies that consider bringing jobs and operations to Washington.

Vivint said the Liberty Lake site was its first sales center outside Utah. After Vivint announced plans to shut the site, officials with GSI worked with the company to recover the grant money.

In June GSI officials said they were disappointed in the closure, noting that the Liberty Lake location had met all of Vivint’s expectations and work force needs.

Vivint agreed to repay the money although it was not legally required to so.

Before Vivint announced the decision to open a Liberty Lake call center, the company had been the subject of numerous consumer complaints over its business practices. In recent years five states – California, Arkansas, Kansas, Ohio and Wisconsin – all signed agreements with Vivint following investigations of overly aggressive sales tactics. In none of those cases did Vivint acknowledge it had acted illegally.

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