Appointment records falsified at Colorado VA, investigator finds

DENVER – Employees at a veterans medical clinic in Colorado were instructed to falsify records to make it appear that patients were getting appointments close to the day requested, government investigators said.

Workers at the Fort Collins clinic were told to make their records show that veterans got appointments within 14 days of the day requested, whether or not it was true, according to a December report by investigators from the Veterans Affairs Department’s medical branch.

Investigators said they found no evidence that anyone’s health suffered because of the practice. They said the practice violated VA policy but did not break any laws.