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Delays, complaints mar opening of Pullman’s downtown apartments

UPDATED: Sun., Sept. 2, 2018, 11:13 a.m.

Two weeks after a new, luxury apartment complex in downtown Pullman was scheduled to open, residents are just now moving into the building, even as construction continues around them.

Bella Kemp, 20, an Evolve on Main resident and Washington State University student, stood in the building and expressed her disappointment.

“Evolve didn’t just cut some corners, they cut all the corners,” she said.

Evolve offered residents compensation for the delay, including money for hotel rooms and food.

CA Ventures, a housing developer out of Chicago, is building Evolve as well as a 132-unit apartment building called Identity on Main in Moscow. Both projects have been behind schedule as students return to campus.

The five-story building in Pullman was slated to open Aug. 16, and represented one of the largest investments in downtown Pullman in years.

“Future residents were notified of the delay and have been provided options for local temporary accommodations as well as a daily stipend for expenses,” Allie Barr, Evolve on Main’s property manager, wrote in an email. Barr did not immediately respond to a follow-up email.

Some would-be residents went online to vent their frustration.

“Wish I could give 0 stars, unprofessional and overpriced,” one reviewer said. “Continually lies to their tenants and does not take responsibility for their actions. Would not recommend this place to anyone.”

However, others are apparently pleased with how the company handled the delays.

“They arranged professional movers to move my stuff into my apartment from my hotel room once the construction team is finished, plus prorated rent for every day there is a construction delay,” a positive review said.

Kemp moved into her four-person apartment on Wednesday and was surprised to find that some of the amenities, including a gym and a rooftop hot tub and gym, were still under construction.

“At this point, I’m like ‘Take me back to the dorms. Bring me back to Regents (Hall),’” she said.

Frustrated with her Evolve experience, Kemp said she was planning to move out at the end of the semester, but was notified that she would have to pay back “all the money for food and pay for all the nights at the hotel.” Kemp estimated those costs at close to $1,000 per person.

Movers have been hired to help residents move in this week.

“The construction crews are working around the clock to make every possible attempt to minimize the disruption and get our residents into their apartments as soon as possible,” Barr said.

Emma Epperly contributed to this story.


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