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  • BBB Tip of the Week: Back-to-school shopping

    The start of another school year is just around the corner. Whether you have a student who needs crayons or a computer, now is the best time to get sale …


  • BBB Tip of the Week: Scams targeting work-at-home jobs

    Work-at-home opportunities can be appealing to many looking for work or extra income. However, scams for these types of jobs are also prevalent. The FBI has identified the following as …


  • BBB Tip of the Week: Renting self-storage units

    Summer is the season for yard sales, but some have limited space for valuables they want to keep. The solution for many is to rent a self-storage unit. Just like …


  • BBB Tip of the Week: Fake check scam targeting drivers

    If you own a car, you may be a target of a new take on an old scam – the fake check scam. The scam starts with an ad on …


  • BBB Tip of the Week: Yellow Page directory scams

    Businesses, churches and not-for-profit groups have long been targets for scammers posing as Yellow Page” business directory companies. These scammers are able to confuse businesses into paying for nonexistent directory …


  • BBB Tip of the Week: Scammers posing as Medicare officials

    The BBB warns residents of the Inland Northwest about phone calls from scammers posing as Medicare officials and asking for personal information to issue new Medicare cards. Many times the …


  • BBB Tip of the Week: Online dating

    Millions of people have tried online dating, and some even find love and a long-term relationship. Others find heartbreak and an empty wallet. Scammers target online dating sites looking for …


  • BBB Tip of the Week: Solar panels

    As the weather warms, many of us are planning our outdoor projects. Installing solar panels to reduce (or eliminate) your electricity bill and help the environment may be on your …


  • BBB Tip of the Week: Scams targeting the military

    On Memorial Day we celebrate and honor the men and women who serve or have served in our nation’s military. However, scammers targeting the military don’t take a holiday. To …


  • BBB Tip of the Week: Prepaid phone cards

    The Federal Trade Commission investigated the prepaid phone cards of the company DR Phone Communications for more than 12 months and found the cards averaged only 40 percent of the …


  • BBB Tip of the Week: T-Mobile’s ‘no contract’ service plan

    An investigation by the Washington State Attorney General’s Office found that T-Mobile didn’t adequately disclose terms to customers signing up for their “no contract” service plan. Specifically, the company didn’t …


  • BBB Tip of the Week: Airline travel scams

    Airline travel scams are abundant, and the BBB wants you to be aware of a few common ones. Two arrive through the mail. The first is a letter claiming you …


  • BBB Tip of the Week: the Funeral Rule

    The funeral business is a $15 billion to $20 billion industry. Sadly, unscrupulous funeral directors may use deceptive or unfair business practices to prey on grieving families. To combat these …


  • BBB Tip of the Week: Home inventories

    For years I have protected my personal property with an insurance policy, first as a renter and then as a home owner. I lock my doors. I make sure to …


  • BBB Tip of the Week: Unethical ‘advisers’

    Beware unscrupulous attorneys, financial planners and insurance agents targeting veterans and their families. They begin their pitch with an offer for free pension advice. However, the qualifications for the extended …


  • BBB Tip of the Week: Event ticket scams

    Major sporting events like the NCAA Division I Basketball Tournament, NASCAR and the Super Bowl bring out the scammers who capitalize on the scarcity of tickets and fans’ desire to …


  • BBB Tip of the Week: Phony FTC emails

    Scammers are targeting small businesses with emails pretending to be from the Federal Trade Commission and the Better Business Bureau. The latest wave of fake emails occurred earlier this month. …


  • BBB Tip of the Week: False health claims

    The Federal Trade Commission reached a $5.5 million settlement with Iovate Health Sciences U.S.A. after filing charges against the company for false health claims about its dietary supplements. Iovate misled …


  • BBB Tip of the Week: Consumer rights

    National Consumer Protection Week starts today, and an education campaign coordinated by 60 groups seeks to motivate people to make better decisions by helping them learn about their consumer rights. …


  • BBB Tip of the Week: Robocalls

    The Federal Trade Commission received more than 700 submissions to its Robocall Challenge ( robocall.challenge.gov), a competition urging innovators to find solutions to block illegal robocalls. The judges will review …


  • BBB Tip of the Week: Social media sharing

    Social media sites are quick and fun ways to keep in contact with family and friends. But we may share too much. Profile pages can be one-stop phishing grounds for …


  • Effective communication creates level of trust, happy customers

    There is a local auto parts shop that I visited last year because it was on my way home. A police officer had pulled me over; I needed to replace …


  • BBB Tip of the Week: Smartphone security measures

    Most of us have taken steps to protect our home and business computers with anti-virus software and firewalls. Now that cell phones are used as handheld computing devices, we need …


  • BBB Tip of the Week: Low-tech ATM scams

    For many people, the words “ATM scam” would conjure sophisticated computer technology that steals from the checking and savings accounts of the unsuspecting. But two ATM scams don’t use high …


  • BBB Tip of the Week: Penny auction sites

    The Washington State Attorney General’s Office has reached a settlement with ArrowOutlet.com, a penny auction site that rigged auctions using a bidbot – automated software – to bid up the …


  • BBB Tip of the Week: Check out charity before donating

    Stories of scammers looking to profit after Hurricane Sandy and the shooting at Sandy Hook Elementary have been in the news. In the wake of tragedy or disaster, scammers prey …


  • BBB Tip of the Week: Privacy and kids’ digital toys

    Before kids get immersed in the wonders of the digital world found on a new cell phone, tablet or gaming device, parents need to explore and determine the level of …


  • BBB Tip of the Week: Mobile apps for kids

    Companies with mobile applications focusing on kids could find themselves under Federal Trade Commission scrutiny for failing to follow the Children’s Online Privacy Protection Act. In a recent report from …


  • BBB Tip of the Week: Fake invoices

    Small businesses, schools and other organizations in Washington received fake invoices over the past year from a California-based company, UST Development Inc., also going by the name US Telecom. The …


  • BBB Tip of the Week: Mortgage foreclosure rescue scams

    As part of the Federal Trade Commission’s ongoing efforts to protect consumers in financial distress, it obtained judgment against Dinamica Financiera LLC, Soluciones Dinamicas Inc., Valentin Benitez, and Jose Mario …

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