Item: Adding accountability: All of county clerk office's 83 employees now punching clock to start, end shift/Alecia Warren, Coeur d'Alene Press

More Info: The Kootenai County Clerk's Office has made more strides in tweaking operations to boost accountability and protect every dollar handled, said Clerk Cliff Hayes. Some changes are simpler than others. Like time cards. Only some employees in the office had been filling them out, Hayes said. “There was nothing recording the time the person started work or ended, or when they went to lunch,” he said.

Question: Are the changes being made by Kootenai County Clerk Cliff Hayes significant? Or are they the routine changes one administration makes when it replaces another?

“Customer service improvements continue in the County Clerk’s office.  Training on the roles & responsibilities associated with election consolidation has been delivered to 20 representatives from taxing districts, in preparation for May 17 elections of commissioners and trustees for fire, highway, library & school districts. Representatives from five title companies met with Clerk Cliff Hayes and staff in the Recorder’s department to share their ideas for better service.  (The Recorder’s office is now open Saturdays 9AM to 2PM to handle marriage licenses, passport applications and to allow for research.  No real estate recordings are done on Saturdays.)”/County Clerk's Office news release. More here.

Question: What do you think of the changes being made at the Kootenai County Clerk's Office?