Latest from The Spokesman-Review

• BBB: Steps can ensure vacation is worth remembering

  March 31, 2013 in Business on Page E2 Several years ago we had a complaint I will never forget. A customer booked a hotel online – a quaint little chalet in the mountains promising beauty, luxury and relaxation. …

• BBB: Even irrational customers deserve chance to be heard

  March 3, 2013 in Business on Page E2 We’ve all had them – the crazy customer who won’t calm down no matter how much you listen, rationalize, cajole or empathize. Most of our work at the BBB is …

• BBB: Use new year to jump start aspirations for your business

  January 6, 2013 in Business on Page E2 It’s that time of year again people make New Year’s resolutions. Many of us make resolutions to get healthier. Others make resolutions to manage their finances better. A few may …

• BBB: May cooler heads prevail during stressful shopping

  December 9, 2012 in Business on Page E2 The holidays have a special way of bringing out the best – and sometimes worst – in all of us. November and December provide abundant opportunities for business transactions: shopping …

• BBB: Smart holiday shoppers should do their homework first

  November 11, 2012 in Business on Page E2 Who likes shopping? With the Black Friday melee just around the corner, everyone is starting to think about finding the best bargains on Christmas presents. People search high and low …

• Internet warning: Don’t believe everything you read

  October 14, 2012 in Business on Page E2 In today’s digital world it’s easy to find reviews on every product and service you need. Online users leave comments, write reviews and rate products.

• BBB: Uninformed decisions can come with high price

  September 16, 2012 in Business on Page E2 Young people, seniors and members of the military are most often targeted for fraud and identity theft. Why? 1

• BBB: Improve yourself today by learning something new

  August 19, 2012 in Business on Page E2 I don’t claim to be an expert on economics, politics, or any of the local or global issues affecting our world, but you don’t have to be an expert to … 1

• BBB: Networking opens more doors than you can open on own

  June 24, 2012 in Business on Page E2 It’s the end of the work day. You close down your computer with dread because you have to go to a networking event. An evening filled with people you don’t …

• BBB: If you have time to complain, you have time to seek solution

  May 27, 2012 in Business on Page E2 All my life I’ve had a pet peeve: complainers with all the excuses in the world and no solutions. We all know someone like that. The person who doesn’t have … 4

• Showing a little character gains a measure of honor

  April 29, 2012 in Business on Page E2 Some time ago my husband’s iPad went missing. It’s not connected to a data plan, so we never take it out of the house. We looked for it in vain, …