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The Spokesman-Review Newspaper
Spokane, Washington  Est. May 19, 1883

Huckleberries Online

City Utility Billing Error Prompts Calls

From City Administrator Wendy Gabriel of Coeur d'Alene: "The telephone call volume to the Finance Department was at an exceptionally high level yesterday. There was an error made in one batch of utility bills that went out in the mail on Friday. The error caused the bill, received by the customer, to be double what it should have been. The customer’s electronic account history is accurate. The error has been corrected. We apologize for the energy created and can confirm that the City’s phone system works very well."

Question: Did you get a utility bill that doubled the usual amount?



D.F. Oliveria
D.F. (Dave) Oliveria joined The Spokesman-Review in 1984. He currently is a columnist and compiles the Huckleberries Online blog and writes about North Idaho in his Huckleberries column.

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