The last vestige of ICT Group's once-massive call center operation is closing this spring. Sykes Enterprises, which acquired ICT Group in 2010, has announced its laying off its last 148 Spokane Valley call center workers in late May. At one time, ICT Group had more…
A commercial and residential development in north Spokane’s Five Mile area will introduce a new craft brewery and an artisan pizzeria, each operated by Spokane food business veterans. The two businesses will be Waddell’s Brew Pub and Grille, owned by Michael Noble, and the Boiler…
The good news for investors in Coldwater Creek, it has to get better. We spotted this chart in the Sandpoint-based women's clothing retailer's annual report for the fiscal year ending Feb. 2. The chart came with the company-written explanation below. If you can't read the…
Southwest Airlines announced Monday it will begin one nonstop route between Chicago Midway International Airport and Spokane International Airport, starting June 2. The new service includes legs to and from Chicago to Jacksonville, Fla. The morning flights come from Florida to Chicago, then continue to…
The former owner of the now-closed Alpine Auto Wholesale in Spokane had pled guilty to felony theft of sales tax and filing false state tax returns, the state Department of Revenue announced. Marc Eugene Reed, 45, admitted his business collected $179,675.33 in sales tax on…
With famers geting ready to put crops into fields and orchardists preparing for the growing season, immigration reform picks up as a topic across much of Eastern Washington. As immigration uncertainties have disrupted the traditional supply of Latino workers, some Eastern Washington farms have turned…
The Associated Press just won a major victory in an effort to sue a Scandinavian web firm that scraped (cut and pasted) headlines and some story sentences and then charged its customers for them. In a decision announced this week in New York City, U.S.…
Spokane and Coeur d’Alene-based real estate consulting firm Auble, Jolicoeur & Gentry, Inc. had changed its name, joining national firm Valbridge Property Advisors. It opened its Spokane office in 1984. It now uses the name Valbridge Property Advisors | Auble, Jolicoeur & Gentry Inc. Privately…
Our second leftover from the Merch Madness story that ran today in The Spokesman-Review. Cravens Coffee, a big fan of GU basketball, has seen plenty of sales for its Zags Blend coffee. Since Neil Everett is an announcer at ESPN, company owners Simon Thompson and…
Today's story on "merch madness," and the boost in sales for products related to Gonzaga University, noted that only one candy bar carries the "Zags" name. That's a bar made by the Spokane franchise of Rocky Mountain Chocoloate Factory. And yes, why didn't someone really…
From the state Employment Security Department: Washington added an estimated 4,000 jobs in February, while the seasonally adjusted unemployment rate remained at 7.5 percent for the third month in a row. Individual county jobless numbers will be released on Tuesday. “February was relatively uneventful,” said…
Federal mine safety officials will not issue Hecla Mining Co. a violations pattern notice, the mine company announced today. The federal Mine Safety and Health Administration had issued a potential pattern of violations notice for the Lucky Friday Mine in early 2012, following two fatal…
Washington state has tried to become a leader in adoptng provisions of the new federal health care reform law. But it doesn't shine when compared to some other states, based on transparency of pricing information and state providers' willingness to disclose health care costs, a…
Spokane County’s first-ever online auction of foreclosed properties earlier this month generated 29 parcel sales and more than $125,000 in unpaid taxes and delinquencies. In a break from traditional end-of-year live auctions, the county’s Treasurer’s office opted for the online method to determine if more…
View Larger Map The Pizza Oven restaurant near Gonzaga University, at 829 E Boone, has shut down. The restaurant is the second eatery in the retail strip to have closed. Last year, Noodle Works shut down after a few months operation. The property was developed…
A number of events are on the horizon, with opportunities to learn about new businesses or network with peers. Saturday, March 16: TEDxSpokane sessions, at St. George's School, 2929 W. Waikiki Rd. To learn more about the TED-styled inspirational presentations, try this link. Presentations start…
Comcast Corp. is alerting viewers in Spokane who still receive analog, non-digital TV signals for limited basic cable that they need new boxes to watch those programs in digital format. Getting the digital equipment costs nothing, said Comcast spokesman Walt Neary, provided a customer doesn't…
Google is coughing up a fairly piddling $7 million to divide among 38 states including Washington, as part of a settlement it's agreed to, to resolve privacy concerns over data collected by the company's Street View units. The company acknowledges gathering passwords and other personal…
HB 1870, originally drafted in the Washington House of Representatives to forbid credit cards surcharges, has been amended into the exact opposite of the first bill. Originally it was written to outlaw any retailer from adding a credit card surcharge to common retail transactions. (Government…
Red Lion Hotels Corp.back in January announced formation of its Leo Collection, a boutique-focused line of properties meant to appeal to the off-the-beaten track traveler. Red Lion recently announced the first property in the Leo group. It's the Las Vegas Hotel & Casino. The company…
The downtown business beat continues producing more real estate deals. In Friday's paper was the announcement two groups bought the side-by-side buildings formerly called the Sherwood Mall. In fact, the buildings were built in different eras, and are probably best managed as two different structures.…
Brian and Cami Hamilton, who since 2010 operated the downtown Metro Cafe at 502 W. Riverside, closed the doors on Feb. 28. The couple subleased the eatery, on the second level of the Sherwood Mall, from Andrew Swanson, who operated it for many years. The…
March 10 seems to be a firm closing date for the two area equipment retailer Wholesale Sports locations in Spokane and in Coeur d'Alene. An OfficeHours post last month clarified and summarized the strange set of facts behind the decision. In brief, the Canadian owner…
Today's Olympia-based story on efforts to block credit card surcharges in Washington's Legislature elicited some interesting online comments. The story demonstrates the unexpected position by a conservative legislator (Rep. Kevin Parker, R-Spokane) who argues a credit card surcharge is best left to federal legislation. States…
Tired of items about Startup Weekend? We hope not, as we have one more to add to the pile. The box score from the 53-hour business-starting marathon reads as follows: There were 80 paid attendees, from whom about 10 company ideas were voted as worth…