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Washington, Idaho get cash through AT&T ‘cramming’ settlement

About 40 U.S. attorneys general announced they arranged a $105 million settlement with AT&T Mobility to resolve consumer problems over the problem of cell phone "cramming" charges.

Washington will get about $807,000 from the settlement. Idaho will get about $230,000 from the settlement.

The news for consumers is better than that. Many are eligible to apply for a refund.  Washington has around 500,000 AT&T customers, according to a release from the Washington Attorney General office.

Cramming is the unauthorized addition of charges on cell phone bills, often done at the behest of third-party companies sending text messages or trying to lure customers into adding services.

Under the agreement, AT&T will make sure it has the customer's consent before billing for third-party charges.
AT&T will continue offering consumers the option to block all third-party charges. Other phone carriers, not just AT&T, offer third-party blocking service for free.

Consumers can find out more information about the refund process and submit claims by visiting the FTC.gov/att website.

To determine if you are eligible for a refund, you can also contact the FTC’s refund contractor at 1-877-819-9692 for more information.



The Spokesman-Review business team follows economic development in Spokane and the Inland Northwest.