Arrow-right Camera

The Spokesman-Review Newspaper The Spokesman-Review

Friday, October 30, 2020  Spokane, Washington  Est. May 19, 1883
Clear Night 48° Clear

Office Hours aetna archive

THURSDAY, JUNE 3, 2010

Next IT ships "Ann" to Aetna for virtual chat help

Insurance provider Aetna is using online virtual-assistant technology developed in Spokane on its secure member website. Developed by Spokane tech firm Next IT, the virtual assistant “Ann” replies to questions with on-screen text answers and with audio responses in a perky female voice.It’s been in...

Continue reading this post »

The Spokesman-Review business team follows economic development in Spokane and the Inland Northwest.