The Spokesman-Review, a family-owned newspaper in the Inland Northwest, is seeking a Circulation District Manager to join the team and aid in efficient and effective distribution of newspapers to our readers in the Spokane Valley, Liberty Lake and Newman Lake areas.
This position allows the manager to recruit, train, build and motivate a team of independent contractors to fulfill the delivery needs of a specific district. Within the organization’s policies and procedure, the Manager has the ability to work flexible hours as the situation allows, primarily early morning, develop and establish their contractor team in a manner that they prefer and allows for successful distribution.
Responsibilities and Duties
A Circulation District Manager will succeed in this position when they effectively manage their independent contractors, ensure coverage of their territory, delivery obligation are fulfilled, maintain high levels of customer service, resolve complaints effectively and efficiently, maintain required reports, and comply will all local, state and federal laws. Overall responsibilities for this position included, but are not limited to:
• Product delivery and service
• Coordination of contractors at distribution facilities
• Customer Service – first contact with customer complaints and problem resolution
• Circulation Reports
• Independent Contractor assignments, expectations, feedback, payments, etc. Oversees approximately 50 contractor routes.
Qualifications, Skills and Requirements
A successful candidate will have prior management experience, self-motivated, excels at organizing, skills at communication (both verbal and written), and has an overall sense of independence and entrepreneurial mindset. Candidates must be available to work early mornings, weekends, and holidays at varying hours when necessary. Additional qualifications and skills required:
• Time management
• Familiar with Microsoft Office Suite (Work, Excel, Outlook, etc.)
• Active Driver’s License, with clean driving record
• Active and maintained auto insurance
• Reliable personal transportation
The position is full-time, approximately 40 hours a week, with a starting wage of $16.65/hr plus benefits including Medical, Dental, Vision, Vacation, Sick Days, matching 401k and more. All Circulation District Managers are eligible for bonus opportunities and are provided with a company computer and cell phone for work related use, and able to use a company car for emergency situations.
Please apply online at https://careers.spokesman.com. We are an Equal Opportunity Employer. Background check including driving records required on those selected for hire.