In a con related to house alarms, supposed alarm technicians arrive at homes and claim that they are there to upgrade or update the system. In actuality they are from a competing alarm company. After they gain access to the alarm system, they install their company’s system by piggybacking onto or replacing the current hardware. Before they leave, they ask the homeowner to sign some paperwork that the upgrade was completed. In fact it is a new contract with the different alarm company.
Unsuspecting homeowners may not realize they’ve been scammed until their original alarm company contacts them to report that the system isn’t responding or once they start receiving monthly invoices from two alarm companies.
Better Business Bureau offers the following advice to avoid con schemes such as these:
Reporting scams could help protect others and stop criminals from such activities. If you have been scammed by someone claiming to be something they are not, report it to BBB at www.bbb.org or by calling (509) 455-4200; to the Washington state Office of the Attorney General at www.atg.wa.gov/file-complaint; and to the FTC at www.ftccomplaintassistant.gov.
by Erin T. Dodge, BBB editor
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