Now that the Affordable Care Act is well-known, scammers are using robocalls to scare consumers and phish for sensitive personal information.
Robocalls are automated prerecorded messages directing you to press a button on your phone to connect with a live person, remove yourself from the call list or for some other reason. But unless you’ve given your consent ahead of time, robocalls are illegal.
Scammers are robodialing phones around the country claiming to be from the Health Insurance Marketplace. Using a scare tactic, the prerecorded message states that under the law you must buy health insurance or face a fine and asks you to press 1 to talk to a live person. Those who do press 1 reach an “operator” who claims to work with the law and asks for a slew of personal information, including date of birth and Social Security number.
Pressing 1 or another number to remove your phone number from the caller’s telemarketing list doesn’t help either. It makes it worse. The scammers behind the robocalls now know that a real person is at the other end of the call, so they increase the robocalls to that number.
Better Business Bureau offers the following tips when you encounter a robocall:
For more tips you can trust or to check out a BBB Business Review, visit BBB online at www.bbb.org or call (509) 455-4200.
Local journalism is essential.
Give directly to The Spokesman-Review's Northwest Passages community forums series -- which helps to offset the costs of several reporter and editor positions at the newspaper -- by using the easy options below. Gifts processed in this system are not tax deductible, but are predominately used to help meet the local financial requirements needed to receive national matching-grant funds.
Subscribe to the Coronavirus newsletter
Get the day’s latest Coronavirus news delivered to your inbox by subscribing to our newsletter.