Wells Fargo: Sorry, won’t happen again

As a Wells Fargo Bank customer for years, I received an email from bank higher-ups Tuesday re: its recent scandal:

Over the last several weeks, you may have heard about the settlements we’ve made involving some of our customers receiving products or services that they did not want or request. We are deeply committed to serving you and your financial needs, and in those instances, we did not live up to our commitment. This is inconsistent with our values and with the culture we work hard to maintain. It’s not who we are as a company. It’s important for you to know that making things right and restoring the faith you have in us is the very top priority for our entire Wells Fargo leadership team. There is nothing more important than for you to experience the very best from us. More here.

DFO: If you follow the link, you’ll see the steps Wells Fargo is taking as penance for its scandal. I’d like to see people named and prosecuted for the white-collar theft. But, hey, that’s me. Are you satisfied with the steps Wells Fargo is taking to set things right?