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No, McDonald’s touch screens are not contaminated with feces

Nov. 29, 2018 Updated Thu., Nov. 29, 2018 at 3:37 p.m.

This Feb. 15, 2018 photo shows a McDonald’s Restaurant in Brandon, Miss. (Rogelio V. Solis / Associated Press)
This Feb. 15, 2018 photo shows a McDonald’s Restaurant in Brandon, Miss. (Rogelio V. Solis / Associated Press)
By Kristine Phillips Washington Post

“Poo found on every McDonald’s touch screen tested.”

So says a tabloid headline that conjures an image of stool smeared on McDonald’s self-order touch screens – you know, those giant screens that people touch just before they eat their cheeseburgers.

But the reality is far more mundane, not the public health pandemonium this headline suggests.

No, there is no poop on McDonald’s touch screens. There are, however, bacteria – a lot of them. These are the same bacteria that live in people’s gut, intestines, nose, skin, mouth, throat and, yes, stool. Some live in soil and water. The article with the aforementioned headline lists the harmful bacteria that were found on the touch screens of several McDonald’s restaurants in the London area. It notes the infections and diseases people could get from them.

What it doesn’t mention is that: (1) Humans, with the trillions of bacterial cells we carry inside and outside our bodies, leave and acquire bacteria everywhere – on doorknobs, elevator buttons, shopping carts, trains, anywhere inside a New York City subway station and, of course, McDonald’s self-order touch screens. (2) These bacteria are very unlikely to harm a healthy person. (3) There have been no public health reports about infections caused by filthy touch screens at these McDonald’s or any other locations.

“These kinds of stories are irritating,” said David Coil, a microbiologist at the University of California at Davis. “It’s always something: kids’ toys, doorknobs, touch screens. These are all the same objects touched by people. Of course there will be human-associated bacteria on them. Washing your hands more or less does the trick.”

Unless one can determine who exactly touched those McDonald’s screens, it’s impossible to determine how dangerous these surfaces are – or if they’re even dangerous at all, Coil said.

The story by Metro, a tabloid newspaper in the United Kingdom, was based on research done by Paul Matewele, a senior lecturer at London Metropolitan University. His researchers went to 11 McDonald’s restaurants in London and Birmingham and took swab samples from the touch screens.

After three weeks of tests, Matewele found 10 types of bacteria, three of which are harmless, he said. Among the ones that raised concerns are coliforms, usually found in the gut; Enterococcus faecalis and enterobacter, which can be found in intestines; staphylococcus, normally found in the nose; klebsiella, found in the mouth or throat; and micrococcus, found in the skin.

These bacteria can cause urinary tract infection, pneumonia and septicemia to people with weak immune systems. They are also known to cause the infections that people acquire when they go to a hospital, Matewele said.

His goal in conducting the tests is to not cause panic, said Matewele, who specializes in microbiology and immunology. A lot of bacteria are not harmful. Some are helpful and are part of our immune system.

“I’m trying very hard not to sound alarmist,” he said. “These are microorganisms that you find in humans anyway.”

The Metro story makes neither of these points.

Coil does agree with Matewele that bacteria found on the touch screens have health risks, but he said it’s unfair to single out specific objects used by a specific business establishment. The touch screens inside a McDonald’s are no more concerning than a doorknob, or the toilet inside the International Space Station. Enterobacter, the same antibiotic-resistant bacteria found on some of the touch screens, is also present in the toilet of the space station, according to a study published by the journal BMC Microbiology.

These strains of bacteria are not “an active threat to human health but something to be monitored,” one of the study’s authors said in a statement.

Matewele said he did not intend to place any blame on the fast-food giant and only wanted to raise awareness, especially among people who consume food at restaurants or other public places.

“If people know about it, they can do something… . They can probably take something like an anti-bacterial cleanser,” Matewele said.

In a statement, McDonald’s said: “Our self-order screens are cleaned frequently throughout the day with a sanitizer solution. All of our restaurants also provide facilities for customers to wash their hands before eating.”

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