The center for Medicaid and Medicare investigators arrived at Lakeland Village to watch staff and residents. They wrote a letter explaining the violations they witnessed. The Lakeland Village team took these findings seriously and immediately began working on strategies and solutions to address these concerns.
If you picture the residents at Lakeland Village like those individuals in mainstream media who are able to hold jobs and live independently with some assistance, then your visualizations are not fully accurate. Many of our residents need 24-hour nursing care and/or help in building behavioral skills. The impetus is to ready each resident to move into a community home as quickly as possible. The staff works diligently to make that happen.
We know there are those in the community who want all residents at Lakeland Village be moved out of this facility. Many of those who complain about the care of the residents have never visited Lakeland Village. All are welcome to tour by calling (509) 299-1800. You will be pleasantly surprised at the beauty of the campus, the homey feeling in the cottages and the caring environment.