Several area banks and credit unions are temporarily closing branches and limiting service to drive-thru only amid the coronavirus pandemic.
Chase Bank announced Wednesday it is temporarily closing 1,000 branches nationwide, including its downtown Spokane location and branches at Fred Meyer stores in north Spokane and Spokane Valley. It’s also closing a branch at Fred Meyer in Coeur d’Alene.
Spokane Teachers Credit Union, which temporarily closed its downtown branch Wednesday, will reduce service at about half of its 23 branches in Spokane, North Idaho and Tri-Cities to provide “social distancing for staff and its 200,000 members,” according to a company release.
The credit union is planning to temporarily close its Qualchan, Spokane Valley, downtown Coeur d’Alene and Rathdrum branches Monday. Its branches in Airway Heights, Indian Trail, Moran Prairie and Dalton, Idaho, will offer drive-thru service only.
STCU will offer full service at remote locations in Newport and Bonner County, Idaho, but is limiting the number of members in branch lobbies.
The temporary changes allow STCU to redistribute employees to some of the higher-volume branch locations. STCU’s Liberty Lake headquarters has been divided into quadrants to keep work groups small, according to the credit union.
“Our first concern is the health and safety of our staff and members,” Ezra Eckhardt, president and CEO of STCU, said in a statement. “With this plan, and the flexibility to make changes as needed, we’re confident we can meet our members’ needs.”
STCU is encouraging members to use online banking and the credit union’s mobile app to access accounts, transfer money, pay bills and deposit checks.
Canopy Credit Union has closed its lobbies to walk-in traffic and suspended shared branch transactions, but staff is available via appointments. The credit union’s drive-up locations in downtown Spokane and Spokane Valley are offering teller transactions.
Numerica Credit Union has temporarily closed its downtown Spokane branch and extended hours until 7 p.m. at its Lyons, South Hill and Spokane Valley locations.
Horizon Credit Union has closed its lobbies and reduced service to drive-thru only at branches in Spokane and Spokane Valley.
Bank of America is reducing hours at its financial centers to 10 a.m. to 4 p.m., effective Monday.
Wells Fargo did not confirm if it’s its planning to temporarily close any Spokane-based branches.
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