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Howard Schultz returns to lead Starbucks on interim basis

UPDATED: Wed., March 16, 2022

Howard Schultz, shown in 2019, who bought the company in 1987 and led it for more than three decades, is taking over the company’s top role until it finds a permanent CEO.  (Associated Press)
Howard Schultz, shown in 2019, who bought the company in 1987 and led it for more than three decades, is taking over the company’s top role until it finds a permanent CEO. (Associated Press)
By Dee-Ann Durbin Associated Press

Longtime Starbucks CEO Howard Schultz is returning to lead the company on an interim basis after the coffee giant’s current chief executive announced his retirement.

Kevin Johnson said he will retire next month after five years as president and CEO and 13 years at Starbucks.

Johnson, a former executive at Microsoft and Juniper Networks, succeeded Schultz as CEO in 2017.

In an open letter to Starbucks’ employees, Johnson, 61, said he told the company’s board last year that he was considering retirement.

His most obvious successor had been Roz Brewer, the company’s chief operating officer, but Brewer left the company in February 2021 to become the top executive at Walgreens. Starbucks said its board has been engaged in “continuous CEO succession planning’’ since last year and expects to name a permanent CEO by this fall.

While Schultz leads the company, he will get $1 in compensation. Schultz, 68, is also rejoining Starbucks’ board.

At the company’s annual meeting Wednesday, board chairwoman Mellody Hobson said Schultz is “singularly qualified” to be the company’s interim CEO.

“Who better to reinforce our culture than its creator?” Hobson said in a video message.

But some observers expressed surprise that the board would name Schultz instead of a new permanent CEO.

“It’s curious that they were not able to find a successor within a year,” said Timothy Hubbard, assistant professor of management at the University of Notre Dame’s Mendoza College of Business. “For a company the size and stature of Starbucks not to have a solid succession plan is surprising.”

Andrew Charles, an analyst with Cowen, said Schultz’s return to the board signals he wants greater say in Starbucks’ future strategy, especially as a unionization effort gains steam at the company.

Workers at Starbucks stores – including five in Buffalo, New York, and one in Mesa, Arizona – have voted to unionize since late last year.

As of Wednesday, 140 stores in 27 states have petitioned the National Labor Relations Board to hold union elections, according to Workers United, the union organizing the Starbucks campaign.

When Schultz bought Starbucks in 1987, it had unionized workers at six stores and a roasting plant. One of his first acts as CEO was to lead an effort to decertify the union.

“I was convinced that under my leadership, employees would come to realize that I would listen to their concerns. If they had faith in me and my motives, they wouldn’t need a union,” Schultz wrote in his 1997 memoir “Pour Your Heart Into It.”

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