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Friday, November 15, 2019  Spokane, Washington  Est. May 19, 1883
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Stories tagged: better business bureau


UPDATED: Mon., Sept. 30, 2019

Better Business Bureau shutters Spokane office, lays off sales staff

The Better Business Bureau of Spokane closed its doors Monday and laid off most of its sales staff, a company spokesman said.


BBB Tip of the Week: Shady Travel Agencies Scam Schools, Students, and Parents

School trips can be incredible, life-changing experiences for students. But don’t let scamsters steal the magic of such experiences.


Beware, online daters: Looking for love, you could be scammed instead

An estimated 82,000 U.S. consumers who’ve used dating sites in the past three years have been scammed by individuals who shower them with compliments, romantic text messages and promised dates, …


BBB Tip of the Week: Look out for bogus BBB emails

Scammers are using the BBB name and a logo indicating they have violated various federal laws such as “Fair Labor Standards Act” or “Safety and Health Act.”


BBB seeks nominees for Torch Awards

The Better Business Bureau Serving the Northwest is seeking nominees for its annual Torch Awards.


BBB tip of the week: Small business means big impact

Small businesses may seem small, but they have an enormous impact in local communities as well as the U.S. economy. According to the


BBB Tip of the Week: Who is at the biggest risk of being scammed?

Better Business Bureau Institute for Marketplace Trust has developed a deeper way to understand prevalent scams and their impact. Historically, scam report data has been volume based and ranked according …


BBB: Before you say ‘I do,’ do your homework

Wedding season is coming up and it is big business. On average the wedding industry generates $72 billion a year. This includes, gowns, music, venue, invitations and favors. With so …


Tips for being college bound

Better Business Bureau serving the Northwest wants to support lifelong learning and provide tips to make sure you earn a good grade at financing your education through financial aid or …


BBB tips for winter storm damage

The Northwest is being hit with record snow amounts and low temperatures wreaking havoc on roads, roofs and pipes. The Better Business Bureau reminds those who experience damage to take …


BBB tip: How fit is your online security?

If you are gearing up for a healthier lifestyle both physically and financially, consider starting an online security fitness plan.


‘My Pillow,’ the infomercial sensation, flunks out of Better Business Bureau

The list of problems keeps growing for My Pillow, the popular Minnesota-based pillow maker known for its late-night TV informercials and celebrity endorsements. Just months after settling a class action …


Auto dealers generate highest number of complaints to Spokane BBB office

New and used auto dealers generated the highest number of complaints to the Spokane-area Better Business Bureau in 2016, followed by collections agencies and property management firms.


BBB Tip of the Week: Millennials more likely to be scammed

Contrary to popular belief it isn’t just seniors that are easily taken in by a scam. A new study released by the Better Business Bureau Institute for Marketplace Trust found …


BBB tip of the week: Safe giving after a tragedy

A recent BBB Scam Tracker survey found that one in five people lose money to a scam each year with annual losses estimated at $50 billion. With recent tragedies taking …


BBB Tip of the Week: FTC Warns of Illegal Payment Methods

The Federal Trade Commission released an alert about an important Telemarketing Sales Rule (TSR) amendment that took effect in June. According to the FTC these changes make it illegal for …


BBB Tip of the Week: “Best of …” lists may be business scam

There’s a new trend with lists honoring the “Best Small Towns,” “Best Place for Happy Hour” and even “Best Cup of Coffee.” Some of these “best of” lists even send …


BBB Tip of the Week: Cable ONE Phishing Scam

A Better Business Bureau employee recently received an email from Cable ONE warning of a fake email making the rounds, requesting customers update their account information. The bogus email informs …


BBB Tip of the Week: FTC battles scam targeting minorities

On June 15 the Federal Trade Commission released a report detailing their work on assisting and educating African American and Latino communities. The report, “Combating Fraud in African American and …


Cable customers targeted by scam

Cable One reports that a phishing scam targeting its customers is making the rounds and urges people not to fall for the email.


BBB Tip of the Week: Kidnapping scam targets parents

A scam targeting parents has caught the eye of the Federal Bureau of Investigation. In this con scammers are going to great lengths to convince parents they’ve abducted their children. …


BBB Tip of the Week: Student Loan Scams

As summer nears many high school graduates are working harder than ever to secure financial aid to cover their college expenses. Many will likely take up student loan debt in …


BBB Tip of the Week: Watch for Mother’s Day scams

May 5, 2016 –Mother’s Day is a time to honor and pamper the important women in our lives. While the holiday is generally a happy occasion, it is also a …


BBB Tip of the Week: Don’t be left open to the garage-door scam

Garage doors may be one of the most overlooked home appliances, but it is necessary to keep it in running order. Garage door springs have a life cycle of three …


BBB Tip of the Week: Use caution when donating after a natural disaster

Use caution when donating to earthquake-struck regions.


BBB Tip of the Week: Drug trafficking scam targets traveling seniors

Federal investigators say drug traffickers are preying on seniors by convincing them to travel abroad - often times by covering travel expenses - and then tricking them into smuggling drugs …


BBB Tip of the Week: Student loan debt relief scam halted

Student Aid Institute, Inc., a California based company, is facing stiff penalties from the Consumer Financial Protection Bureau for some shady business practices. The CFPB faults the debt services company …


BBB Tip of Week: Watch out for fake Macy’s emails

It appears that Macy’s Inc. is the next major company to be targeted by scammers.


BBB Tip of the Week: FTC releases 2015 Consumer Sentinel Data Book

Imposter scams appear to be the biggest con targeting Washington residents.


BBB Tip of the Week: Spring cleaning and repair scams

Spring has arrived. So have salespeople who are walking neighborhoods, knocking on doors and offering to clean floors, empty gutters, fertilize lawns, trim trees and repair homes. When salespeople show …