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Wednesday, November 13, 2019  Spokane, Washington  Est. May 19, 1883
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Stories tagged: consumer protection


13,000 Recalled Pacifiers Pose Choking Hazard

Consumers should stop using some Binky newborn orthodontic pacifiers because they do not meet federal standards for safety, the Consumer Product Safety Commission announced Wednesday. Neither the commission nor the …


Seldane Should Be Taken Off Market, Fda Says Antihistamine Blamed For Deaths When Combined With Other Drugs

The popular antihistamine Seldane is unsafe and should be taken off the market, the Food and Drug Administration announced Monday. Since its introduction in 1985, the drug has been blamed …


Survey Shows Financial Planners Mislead Clients

A majority of financial planners contacted in a new survey misled customers about how they’re paid, hiding the fact that they can receive commissions and other payments for recommending securities. …


Residents Warned Of Scam Artists

As if the ravages of nature weren’t enough, Washington residents need to beware of scam artists waiting to take advantage of storm victims, state officials said Tuesday. “As the snow …


Milk Labels Can’t Skim The Truth Any Longer

Got milk? Know how much fat milk’s got? New rules published this week by the Food and Drug Administration will help consumers answer the second question, at least.


Can You Put A Price On Ethics? P&G; Thinks So

Procter & Gamble, the nation’s largest advertiser, is beginning a massive marketing campaign to sell snack foods made with its new calorie-free fat substitute, olestra (trade name “Olean”). The company’s …


Post Office Reveals 5 Biggest Lies Sent By Mail

Congratulations! You may already be the winner - of a bogus vacation, useless product or illegal chain letter. The U.S. Postal Inspection Service tallied the 416,216 complaints it has received …


Gerry Baby Monitors Recalled

Nearly a million baby monitors by Gerry Baby Products Co. have been recalled as a fire hazard. The company will replace owners’ defective units. The danger is caused by miswiring …


Firms Alter Zero-Interest Advertising

Montgomery Ward, Tandy and two other retailers have agreed to pay fines and change their advertising to settle an investigation by 23 states into zero-interest loans the companies offer. Washington …


Crackdown Launched On Scholarship Scams

Bogus scholarship search services bilk students and their families of millions of dollars every year, the Federal Trade Commission said Thursday in launching a crackdown on such fraud. Late last …


Fda Studies Regulation Of Ephedrine Agency Considers New Rules After Deaths, Adverse Reactions

After hundreds of reports of bad reactions - including 17 deaths - the U.S. Food and Drug Administration is moving toward controlling sales and distribution of herbal products containing ephedrine …


Phoenix Life Must Pay Settlement

About 5,700 Washington buyers of “vanishing premium” policies from Phoenix Home Life Mutual Insurance Co. may benefit from a proposed class-action settlement, state commissioner Deborah Senn said Monday. The $100 …


Marketing Firm Must Prove Claims

A Nevada-based multi-level marketing company has agreed to substantiate all claims of profit and product performance to potential Washington state distributors of its products, the state attorney general said Thursday. …


Some Smith’s Customers Will Have Contracts Honored

More than 500 Idaho residents who purchased service contracts from Smith’s Home Furnishings will be guaranteed those benefits, Idaho Attorney General Alan Lance announced Friday. Smith’s went out of business …


Spud Czar Cleared Of Mislabeling New York Firm Surrenders Its Permit To Repack Idaho Product

Eastern Idaho potato czar Blaine Larsen has received the vindication he expected from the Idaho Potato Commission. The commission Thursday cleared him of mislabeling spuds that passed through a Georgia …


Pesticide Tracking Program Is Facing An Uncertain Future

There’s a small chance that the apple you ate in 1994 had traces of as many as 10 different pesticides. The plus side is that very few apples had that …


Prudential To Pay Record Fine Settlement Calls For $35 Million In Fines, But Total Cost Could Hit $1 Billion

Prudential apologized to policyholders Tuesday as it agreed to pay a record $35 million in fines and set up a restitution plan for up to 10.7 million customers for failing …


Cd Giants Fixed Prices, Suit For Buyers Contends

The nation’s six largest makers of compact discs have been accused of fixing CD prices in a lawsuit that could result in payments to millions of buyers. Lawyers for two …


Prudential Agrees To Expensive Restitution

Prudential Insurance Co. of America has agreed to pay more than $20 million and create a multimillion-dollar restitution plan to help settle complaints it misled policyholders, officials said Friday. The …


America Online Settles Lawsuit

America Online Inc. will provide subscribers with an hour of free connection time to settle lawsuits that accused it of misleading billing practices, plaintiffs’ attorneys said Friday. The settlement will …


Oz Must Offer To Return Investments Freon Gas Substitute Lacks Approval In Several States

OZ Technology has suffered its largest setback in its attempt to sell a substitute for ozone-eating freon. The Idaho Department of Finance is forcing the Post Falls company to offer …


Financial Sharks Prey On The Poor

The news has been terrible lately for consumers. The U.S. Supreme Court has given its stamp of approval to credit-card companies that sock their customers with costly late fees and …


Restaurants Must Verify Health Claims

A federal judge, siding with consumer advocacy groups, ordered the government Tuesday to follow through on a 1993 plan to require restaurants to back up any health and nutrition claims …


Partial Refunds Possible For Offer

Attorney General Alan Lance says a lot of Idaho residents responded to nationwide advertising claiming they could make up to $600 a week and $1 each for stuffing envelopes. But …


Warranties Settlement Is Limited Only About Half Of Idaho Customers Covered By Plan

Half of the Smith’s Home Furnishing customers who bought extended warranties from the defunct company will not benefit from a settlement announced Wednesday by the Idaho Attorney General’s office, a …


Sheriff Warns Of Phone Fraud

The Kootenai County Sheriff’s Department warned residents Saturday of a telephone fraud that has surfaced in the eastern part of the county. The fraud involves callers identifying themselves as representatives …


Teens Respond To Cigarette Ads

Teenagers are three times as likely as adults to respond to cigarette ads, and 79 percent of teen smokers puff brands depicted by the Marlboro Man, Joe Camel and the …


Financial Advice May Bounce Experts Warn Consumers To Be Wary Of Get-Rich-Quick Seminars

Hundreds of Eastern Washington and North Idaho residents flocked to financial seminars this week, searching for an easier way to survive in a tough economy. But anyone planning to use …


Morrell Recalls 6,000 Canned Hams

John Morrell & Co. is recalling 6,000 of its 3-pound cans of ham because of possible under processing that could make consumers sick, the United States Department of Agriculture said …


Smith’s: Want Your Stuff? Line Up In Court Customers At Washington Stores Must Join Line Of Creditors In Bankruptcy Court To Pick Up Merchandise Already Paid For

As far as Smith’s Home Furnishings is concerned, their now-closed Washington stores don’t exist. That means neither does the company’s obligation to supply merchandise that Washington customers paid for but …