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Friday, December 13, 2019  Spokane, Washington  Est. May 19, 1883
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Stories tagged: consumer protection


Inner-Seal Problems Usually Begin At The Bottom

The first signs of deterioration in Louisiana-Pacific Corp.’s Inner-Seal house siding may be difficult to detect, say people who deal with the product. The siding is found on thousands of …


As Home Siding Crumbles, Controversy Grows Across Nw Louisiana-Pacific Deluged With Complaints Over Oriented Strand Board

Homeowners in moist climates have complained for five years that Louisiana-Pacific’s house siding grows mushrooms, swells, cracks and falls apart - long before its warranty expires. Now problems are appearing …


Smith’s Leaves Customers Holding The Bag State May Even Have To Pay Back $450,000 Deceptive Advertising Settlement

When Fred Young walked into Smith’s Home Furnishings last November, he spent $760 for a television and service warranty. Now, his remote-control sensor is broken and his $140 warranty is …


Consumers Lose In Telecom Bill, Advocates Claim But Democrat Manages To Attach V-Chip Provision To Measure

The House voted overwhelmingly Friday to deregulate the sprawling $700 billion telecommunications industry. And, if critics and the Clinton administration are right, special interests are in the money, and consumers …


Telecom Overhaul Criticized V-Chip Provision Attached To Sweeping Deregulation

The House voted overwhelmingly Friday to deregulate the sprawling $700 billion telecommunications industry. And, if critics and the Clinton administration are right, special interests are in the money, and consumers …


Bad Bargain Buyers Say Speakers They Bought Out Of Back Of A Van Were Worth A Fraction Of The Price

1. Jeff Goodwin, left, and John Anderson believe they were taken in by deceptive tactics of stereo equipment salesmen operating out of a van in the Valley. Photo by Dan …


Small Advocacy Organizations Struggle To Overcome Odds

Well-intentioned advocates hoping to es tablish effective consumer groups face daunting obstacles. Good intentions aren’t enough. It takes a lot of money to build an effective consumer organization. That’s one …


Watch Out Slighted Consumers Face Maze Of Watchdog Agencies

When Curtis Hathaway, a 17-year-old Spokane resident, opened the Christmas gift his mother bought for him, he was ecstatic. Little did he know that his new “jump suit” - a …


Where To Look For Help

FOR THE RECORD CORRECTION: The telephone number for the Washington State Department of Real Estate Licensing, Audit/Complaint Office, is (360)586-4602. A fact box in the Sunday business section listed the …


Evel Knievel’s Son Sued Over Telemarketing Tactics

Washington was among at least seven states that took legal action Tuesday against a national telemarketing company run by the son of former celebrity motorcycle jumper Evel Knievel. Lawsuits accuse …


New Group Demands Cap On Ticket Fees

Arguing that concert ticket prices have been driven too high by unfair business practices, a newly formed consumer group announced Tuesday it was launching a national campaign to bring about …


Separating Fda Fact From Fiction

In the months since the November election, a consortium of far-right think tanks, lobbyists and public relations gurus has concocted a new mythology: the U.S. Food and Drug Administration, responsible …


Warning Issued Over Flood-Damaged Cars

Used car buyers here may get soaked when they realize they purchased flood-damaged clunkers from storm-weary states. In the wake of the California and Texas floods, the Better Business Bureau …


Private Group Sues Fda Over Implants

A private group founded by consumer advocate Ralph Nader sued the Food and Drug Administration Wednesday, seeking restrictions on saline-filled breast implants. Public Citizen accused the FDA of delays in …