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Monday, October 21, 2019  Spokane, Washington  Est. May 19, 1883
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Stories tagged: quality

UPDATED: Mon., April 8, 2019, 5:53 p.m.

Delta tops long-running ranking of U.S. airlines

Delta tops annual study that ranks U.S. airlines by on-time arrivals, complaint rates and other statistical measurements.

Automakers improve quality to record level in annual survey

A survey of new-vehicle buyers finds that car and truck quality hit a record high this year as automakers started to clear up bugs with infotainment systems.

UPDATED: Mon., April 9, 2018, 2:43 p.m.

Report: Airlines getting better in key areas except delays

U.S. airlines are getting better at many things except getting you to your destination on time. That’s the upshot of a report issued by academics who analyze numbers compiled by …

UPDATED: Wed., June 14, 2017, 12:02 a.m.

Spokane making progress on water metering, but some losses still unexplained

The city of Spokane says it met all state and federal standards for the quality of its drinking water in 2016, although leaky pipes and metering remain a problem.

Hospital Stripped Of Accreditation After Mistakes On Two Patients

The hospital where a man lost the wrong leg and another patient was mistakenly removed from a ventilator was stripped Thursday of the accreditation it needs to continue getting millions …

Show On Inept Doctors Has Kmc Phone Ringing Hospital Has No Contract With Firms Targeted By TV Program ‘Donahue’

A TV talk show about incompetent doctors kept Roger Evans’ phone ringing last Friday. Evans directs emergency services for Kootenai Medical Center. He reassured callers that no, KMC does not …